WordPress Maintenance Packages
Running a website can be a lot of work. As an admin you need to create new content and keep your site updated. To maintenance your site yourself you’d need to invest in premium plugins such as backup, security, image optimization and performance plugins. On top of getting the premium plugins you’d need to optimize them. So using a WordPress maintenance service isn’t really that bad idea. All the back-end work will be handled by a maintenance provider, freeing you up to focus on running your business.
More frequent backups are available (daily) for an extra fee. For most sites weekly backups are more than enough.
Monthly
Yearly
Basic
$39/mo
Pay monthly
Protect
$69/mo
Pay monthly
Perform
$99/mo
Pay monthly
Weekly backups
✓
✓
✓
WordPress core updates
✓
✓
✓
Plug-in and theme updates
✓
✓
✓
24/7 uptime monitoring
✓
✓
✓
Security scans
✓
✓
✓
Weekly reports
✓
✓
✓
Find & fix 404 errors & broken links
–
✓
✓
On-page SEO recommendations
–
✓
✓
Image & media optimization
–
–
✓
Speed optimization
–
–
✓
Website edits*
–
1 hour
2 hours
At anytime you can buy additional time for website edits. The current rate is $59/hour. Contact us to let us know what kind of edits you need done and we’ll give you a time estimate. This service can also be bought by itself without any maintenance plan.
*Read below what the website edit service includes.
Most Common Frequently Asked Questions
You’ve Got Questions. I’ve Got Answers
What does the website edit service include?
Edits included: editing any page’s content, adjusting plugin settings, updating banners, headers, or footers, blog content or context edits, formatting landing pages, CSS edits, or changing pictures or text.
What is not included in the performance package: custom development (PHP, plugins, themes, etc.), updating custom code, using any tools or software other than WordPress, creating content, graphic design, server related issues, rebuilding or building out a website or subdomain.
- EDIT EXAMPLE
Included: You want us to upload a blog post that you have prepared, together with attached photos, and format it for WordPress using the guidelines you provided.
Not included: You want us to write a blog post, select photos, and submit them to WordPress without providing any formatting guidance.
- EDIT EXAMPLE
Included: You would like a new product to be added to your WooCommerce store (for which you have already submitted the necessary material).
Not included: You need a unique checkout process made for your WooCommerce shop.
- EDIT EXAMPLE
Included: You need a plugin installed and configured so you can use its pre-built features.
Not included: You want us to develop brand-new features that don’t exist in plugin. (This would require specialized programming)
- EDIT EXAMPLE
Included: You request that the text you provided us be used to replace the existing text on your About page.
Not included: You want us to design your About page or create content for it.
How does onboarding work?
After choosing the care plan that is best for you, you’ll get a welcome email with information about the plan and instructions on how to submit us your login information securely.
I’ll have your plan completely deployed in 24-48 hours once you give login credentials for your WordPress dashboard and hosting provider. This includes a 200+ item checklist to thoroughly optimize your website.
The speed improvements can take up to a week because we have to optimize everything for your unique theme, core files, and plugins, and we want to be careful not to cause any downtime. Therefore, rather than taking a chance on potentially jeopardizing your website, we take our time and make sure everything is done correctly.
Additionally, we’ll send you emails as our work progresses to keep you informed.
On the first Monday after your registration with us, you should anticipate receiving your first weekly report. If you join up over the weekend, we might not deliver your first report to you until the following Monday to make sure everything is ready.
Does it matter what hosting provider I'm using?
No! No matter where your website is hosted, we will work with it as long as it’s running a self-hosted WordPress (not free WordPress.com builder).
We are aware that every website has a unique set of requirements and that people have budgets they must stick to. Having said that, we might be unable to meet your speed and security requirements with a shared hosting company.
What does the on-page SEO include?
We will review your site and install a premium SEO plugin that will help your site rank better. You will receive SEO recommendations (if applicable). We will also check for broken URLs, 404s, multiple redirections and other harmful issues that can reduce your ability to rank in search engines.
How many websites can I have under one plan?
Under every plan you can have only one single site, domain, subdomain or WordPress installation. If you have multiple websites that you need maintenance plans, please contact us.
If you want us to handle for example three websites, you’ll need three plans, one for each website.
Do you offer phone support?
With the minimalist price structure, it just makes sense for us to manage all of the support through email.
Although we don’t provide phone support, customer satisfaction is extremely important to us, and you’ll find the email help to be quick, efficient, and friendly.
Does the unused time roll over to next month?
Any unused time does not roll over to the next month.